betting exchange

betting exchange App support

Contact
+91 4167815843

Adress
Indian
Punjab
Barnala
postalCode:148001

Most Asked Questions In The betting exchange:

Q1: How to log in after installing the betting exchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily log in without any additional authentication steps.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal, then click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive within a reasonable time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should provide a smoother and more stable gaming experience.

Most Asked Questions Related To Withdraw In The betting exchange:

Q1: What is the minimum withdrawal amount in the betting exchange?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not from bonuses. You cannot withdraw bonus amounts.

Q2: Is it necessary to do KYC for withdrawal?

To complete the onboarding process, please ensure you've uploaded and saved all required KYC details, including your Aadhar card, UPI information, and bank details, within the app. This information is necessary for verification and account setup. All fields must be accurately filled and submitted for a smooth and successful registration.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, sometimes payment delays can occur, requiring users to wait up to 24 hours for resolution. This extended wait time is an exception rather than the norm.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.

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