betting exchange

betting exchange App support

Contact
+91 8819332419

Adress
Indian
Meghalaya
Jowai
postalCode:793101

Most Asked Questions In The betting exchange:

Q1: How to log in after installing the betting exchange?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to securely log in. This convenient method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure a strong internet connection and wait for a proper signal. If you don't receive the OTP after a reasonable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and get your account shifted successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The betting exchange:

Q1: What is the minimum withdrawal amount in the betting exchange?

In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can access their earned rewards but not the bonus funds they may have received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, as opposed to the initial 30 minutes. However, occasional delays may occur, resulting in longer wait times. In some cases, payments can be delayed for up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from using the bonus funds are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre for further support.

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