bdg

bdg App support

Contact
+91 1863462415

Adress
Indian
Karnataka
Dharamshala
postalCode:176216

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

After opening the app, enter your registered mobile number to begin the login process. Verify the OTP (One-Time Password) sent to your number to securely log in. This method eliminates the need for a password or email, making it a convenient way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in to play without any problems. Once updated, you should be able to log in and start playing the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, with bonus amounts not being redeemable. This distinction allows users to only withdraw the money they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional delays in payment processing can cause waiting times of up to 24 hours. This can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal once earned by playing games with the bonus amount. Withdrawal of the earned money is possible but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, contact their care centre for assistance.

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