bdg

bdg App support

Contact
+91 2468814182

Adress
Indian
Gujarat
Navsari
postalCode:396441

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. With this, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for a stable signal and then click on "send OTP" again. If you don't receive the OTP, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version, and you should be able to log in and use it without any problems. This should get your app up and running with the latest features and updates.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming, and not the bonus amount. This means you can access your hard-earned gaming rewards but not any additional bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you must submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This ensures a seamless and secure experience. Your compliance with these requirements is mandatory for further access.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay in payment processing can impact the overall time it takes for the process to be completed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This allows you to use the bonus to play games and potentially win real withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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