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Most Asked Questions In The zupee ludo:
Q1: How to log in after installing the zupee ludo?
To log in, open the app and enter the registered mobile number associated with your account. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the signal to be stable and then click on "send OTP" to receive the verification code. If the code doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device. After uninstalling, download the latest version of the app from the store. Once updated, you can log in and play without any problems.
Most Asked Questions Related To Withdraw In The zupee ludo:
Q1: What is the minimum withdrawal amount in the zupee ludo?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earning from gaming and not bonus money. This means you can only withdraw the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification purposes. Saving these details will help facilitate a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay is an exception to the app's usual efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.