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Most Asked Questions In The winzo game app:
Q1: How to log in after installing the winzo game app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP to securely access your account. This simplified login process eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
Before proceeding, ensure your internet connection is strong and stable. Wait for a few moments after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the current active number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will enable the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app with ease. This should resolve any problems you were experiencing.
Most Asked Questions Related To Withdraw In The winzo game app:
Q1: What is the minimum withdrawal amount in the winzo game app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can access their hard-earned money, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process payments within 3 hours, with some taking as little as 30 minutes. However, in rare cases, payments may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used for in-game purposes and cannot be withdrawn by anyone else. The money earned from playing games with the bonus can be withdrawn as usual. Withdrawals are restricted to earnings made from playing, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing, the funds will be credited to your wallet account within 24 hours. If it doesn't happen, you can seek assistance from their customer care centre.