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Most Asked Questions In The sonsy game:
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP, which you must verify to complete the login process. This method allows for easy access without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, try using the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to complete the account transfer process. This will facilitate a smooth shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to easily log in and access the app. This should allow you to play the newly updated version without any problems.
Most Asked Questions Related To Withdraw In The sonsy game:
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus rewards. This means you can only withdraw the money you've earned through gaming, not the bonus amounts received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in the app, including your Aadhar card, UPI information, and bank account details. This will help facilitate a smoother process and verification. Completing these details is a mandatory step before proceeding further.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time ranging from 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours. This delay is an exception, rather than the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned by playing games with the bonus. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for further assistance.