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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in securely without needing a password or email. This makes the login process quick and convenient.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal. If you're still unable to receive the OTP after clicking the "send OTP" button, you can attempt to resolve the issue with the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your correct KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once downloaded, you can access the app smoothly.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, and not for bonus money. This means users can redeem their earnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step in the process. Your cooperation in this matter is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process completion time of 30 minutes to 3 hours. However, payments may occasionally be delayed, causing users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn for anyone else. Any winnings made using the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.