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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will authenticate your login. This method allows for password-free login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Then, click on the "send OTP" option and wait for the verification code to be sent. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number first. If the number has changed, please email your updated KYC details to the customer support team to assist with transferring your account. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and play.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount is limited to earnings from gaming, excluding bonus collections. This means users can only cash out the money they've earned through their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This requires saving your Aadhar card, UPI information, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process requests within 30 minutes to 3 hours. However, payment processing may occasionally experience delays, potentially taking up to 24 hours. This means users may need to wait longer than expected for their payments to be confirmed.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are solely for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself remains non-withdrawable, but any winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.