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ग्राहक संतुष्टि हमारी सर्वोच्च प्राथमिकता है; हमारी समर्पित सहायता टीम किसी भी प्रश्न या समस्या में आपकी सहायता करने के लिए 24/7 उपलब्ध है। आज ही जुड़ें और रोमांच, पुरस्कार और अनंत संभावनाओं से भरी एक अद्वितीय गेमिंग यात्रा पर चलें!
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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to securely access the account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. Wait for the signal to stabilize and click on send OTP, then wait again. If you don't receive an OTP within a reasonable time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version from the store and follow the installation instructions. This should allow you to log in and play the updated app without any further problems.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities, not bonus amounts. This means you can only withdraw the money you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhar card, UPI details, and bank information for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is still pending, don't worry - the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can also seek assistance from their customer care centre.