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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you wait and still don't receive the OTP after a reasonable time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and play the newly updated app. This should resolve any compatibility problems and provide a smooth gaming experience.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
The app allows for a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus collected. This means users can't withdraw bonus funds, only the money they've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI account, and adding all relevant bank details. Once completed, you can proceed with the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a longer wait time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money should be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.