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Most Asked Questions In The rummy holi:
Q1: How to log in after installing the rummy holi?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must verify. This method replaces the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper signal to come. If you still don't receive the OTP after waiting, try using the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the current app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The rummy holi:
Q1: What is the minimum withdrawal amount in the rummy holi?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. This means you cannot withdraw bonus funds, only the rewards earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and linking your UPI and bank details for verification and secure transactions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may experience occasional delays, potentially extending the wait time to up to 24 hours. This delay in payment processing is a rare exception to the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.