rummy club

rummy club App support

Contact
+91 5296322441

Adress
Indian
Gujarat
Surat
postalCode:394101

Most Asked Questions In The rummy club:

Q1: How to log in after installing the rummy club?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection to ensure a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If it doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number you previously used. If your number has changed, submit your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and enjoy the newly updated app without any problems. This should resolve any compatibility issues or bugs that were causing issues.

Most Asked Questions Related To Withdraw In The rummy club:

Q1: What is the minimum withdrawal amount in the rummy club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This restriction ensures that users can only withdraw their hard-earned gaming money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This exception highlights the varying processing times within the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.

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