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Most Asked Questions In The pin up casino:
Q1: How to log in after installing the pin up casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in securely without needing a password or email. This convenient login method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for it to be stable. If you don't receive an OTP after the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app easily. Once the update is installed, you can access the app without any problems.
Most Asked Questions Related To Withdraw In The pin up casino:
Q1: What is the minimum withdrawal amount in the pin up casino?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, the bonus money collected cannot be withdrawn, only the money earned from gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.