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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a strong signal and then click on send OTP, allowing time for the code to be sent. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your existing active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account after updating your information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earnings from gaming, and bonus money cannot be withdrawn. This allows users to redeem their hard-earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you are required to complete and submit all your KYC (Know Your Customer) details, which should include saving your Aadhaar card, UPI details, and bank information. This is necessary to ensure a smooth and secure experience within the app. Please ensure all necessary details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate the process, reducing the time from 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay in payment processing adds to the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn for personal use. You can, however, withdraw the winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.