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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify your identity. Once verified, you can bypass using a password or email to log in.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the app without any problems. This update should provide a smoother and more enjoyable experience.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts collected. This means users can cash out their game-based rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information in this app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to ensure a smooth experience. Your cooperation is greatly appreciated in this matter.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional delays in payment processing may cause wait times of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with bonus funds are eligible for withdrawal. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.