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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" button again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can start playing the app again.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus amounts. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient, allowing the process to take between 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history, where a failed withdrawal request should be visible. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for assistance.