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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection to ensure a strong signal is available. If the signal is stable, click on 'send OTP' and wait for the verification code to arrive. If the OTP doesn't arrive after the allotted time, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your account number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the update is installed, you can easily log in and continue playing. This should fix any problems you were experiencing with the app.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. You can only withdraw money earned from gaming, not bonus amounts. The withdrawn funds are from your gaming earnings, not bonuses or other types of rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can occur in certain circumstances, adding to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for further assistance.