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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without the need for a password or email login. You can now easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. If you still struggle to receive the OTP, you can try clicking "send OTP" again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to access the app seamlessly.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can redeem your earnings from gaming activities, but not the rewards given as incentives.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC (Know Your Customer) details in this app, which includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all bank details. This will ensure a smooth and secure transaction process. Please ensure to save all required details in the app to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for further assistance.