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Most Asked Questions In The online betting app:
Q1: How to log in after installing the online betting app?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable with a strong signal. After establishing a connection, click on "send OTP" and wait for the code to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, first try to use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app with ease. Once downloaded, you should be able to play without any problems.
Most Asked Questions Related To Withdraw In The online betting app:
Q1: What is the minimum withdrawal amount in the online betting app?
The app allows users to withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals can be made only from earned gaming income, not from bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours, providing a relatively quick turnaround. However, occasional payment delays may occur, requiring a wait of up to 24 hours to resolve the issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see the status of your withdrawal request. If it's failed, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.