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Most Asked Questions In The matka kalyan:
Q1: How to log in after installing the matka kalyan?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection to ensure a strong signal. Wait for the "send OTP" option to send a verification code, and wait again for the code to be received. If the code doesn't arrive, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and access the newly updated app.
Most Asked Questions Related To Withdraw In The matka kalyan:
Q1: What is the minimum withdrawal amount in the matka kalyan?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds, while bonus amounts cannot be withdrawn. This restriction applies to the money collected as a bonus, which cannot be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card information, UPI details, and all necessary bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's quick and stable services streamline the process, reducing processing time from 30 minutes to 3 hours. However, users may experience delayed payments, requiring a wait of up to 24 hours in some cases. This delay is an exception to the otherwise efficient processing times in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the issue persists, the funds should be added to your wallet account within 24 hours. If you don't see the funds, you can contact their care centre for assistance.