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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the received OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent and try again. If you don't receive the OTP within the allotted time, you can contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your KYC details to the customer support through email to assist with account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the outdated app from your device. Next, download the latest version of the app, which should resolve any login issues. After reinstalling, you should be able to easily log in and start playing the updated app.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, not bonus rewards or other incentives. Withdrawn funds can be collected, but not bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth and secure experience. Once completed, your profile will be updated with the necessary information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, potentially adding up to 24 hours to the overall wait time. This variability affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within gaming activities and cannot be withdrawn separately. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is not successful, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.