lucky star casino

lucky star casino App support

Contact
+91 2895249487

Adress
Indian
Punjab
Moga
postalCode:143601

Most Asked Questions In The lucky star casino:

Q1: How to log in after installing the lucky star casino?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in immediately. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still experience issues, click send OTP and wait for the timer to expire. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your active account number. If your account number has changed, send your updated KYC details to our customer support via email to facilitate the account transfer. This will help complete the process efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and then download the latest version. Once downloaded, you can log in and enjoy the updated app without any problems. This should provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The lucky star casino:

Q1: What is the minimum withdrawal amount in the lucky star casino?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw bonus money, only the money you've earned through gaming activities. Earnings from gaming are the only eligible amount for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially extending wait times to up to 24 hours. This temporary delay is an occasional exception to the app's otherwise efficient workflow.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are only redeemable for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the actual money earned while playing games with the bonus amount. This means the bonus itself cannot be cashed out, but winnings from it can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not reflected, don't worry, as the funds should be added to your wallet within 24 hours. If the issue persists, you can contact the care centre for assistance.

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