lucky star casino

lucky star casino App support

Contact
+91 6365592511

Adress
Indian
Rajasthan
Banswara
postalCode:327001

Most Asked Questions In The lucky star casino:

Q1: How to log in after installing the lucky star casino?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This convenience eliminates the need for a password or email login, making it easier to access your account.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. Wait for the OTP to be sent after clicking "send OTP". If you don't receive the OTP, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and then try logging in again. This should allow you to access the newly updated app without any problems.

Most Asked Questions Related To Withdraw In The lucky star casino:

Q1: What is the minimum withdrawal amount in the lucky star casino?

In this app, users can withdraw a minimum of Rs. 100, a higher amount than many other apps offer. Withdrawals are only allowed for money earned from gaming, not as a bonus. This means you can only withdraw the amount you've earned through your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours to receive their transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to gaming use and cannot be withdrawn. Any money won while playing with the bonus can be withdrawn. This means the bonus itself is non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings, where you'll find that the withdrawal request will be processed within 24 hours. If the funds are not added to your wallet account, you can contact their care centre for assistance.

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