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Most Asked Questions In The lucky block casino:
Q1: How to log in after installing the lucky block casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, verify that your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can log in and start playing without any problems. This should ensure you have access to the updated features and functionality.
Most Asked Questions Related To Withdraw In The lucky block casino:
Q1: What is the minimum withdrawal amount in the lucky block casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming can be withdrawn, and bonus money cannot be withdrawn. This restriction applies to the funds you've collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details through the app, which requires saving your Aadhaar card, UPI information, and all bank details. This step ensures your account is fully verified for secure and smooth transactions. Please ensure all required details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transactions to be processed. This delay is a potential drawback to using the app for transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.