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Most Asked Questions In The livecasino:
Q1: How to log in after installing the livecasino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. You can now access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to ensure a smooth experience. If you don't receive the OTP after a suitable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is downloaded, you should be able to log in and start playing without any problems. This should update the app and fix any existing issues.
Most Asked Questions Related To Withdraw In The livecasino:
Q1: What is the minimum withdrawal amount in the livecasino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. This means users can cash out the money they've earned from playing, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a time frame of 30 minutes to 3 hours. However, on occasion, payment delays can occur, requiring users to wait up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds once you've earned money by playing games with the bonus amount. This allows you to keep your gaming earnings separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, navigate to the settings section and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.