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Most Asked Questions In The khelo star game:
Q1: How to log in after installing the khelo star game?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, you need to ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to expire before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please submit your updated KYC details to our customer support team via email to assist with the account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and access the newly updated app.
Most Asked Questions Related To Withdraw In The khelo star game:
Q1: What is the minimum withdrawal amount in the khelo star game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, only the money earned from gaming can be withdrawn, not the bonus amount collected. The earned gaming money can be withdrawn after reaching the minimum threshold of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and bank details. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring an additional wait of up to 24 hours. This delay may extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn. This restriction applies specifically to the bonus funds themselves, not any resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.