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Most Asked Questions In The khelo 24:
Q1: How to log in after installing the khelo 24?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive the OTP, wait for the designated time to pass; if not, access the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will enable a smooth account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The khelo 24:
Q1: What is the minimum withdrawal amount in the khelo 24?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus collected. You cannot withdraw bonus money, only the money you've actually earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be uploaded and saved in the app, including your Aadhar card and bank details. This also includes saving your UPI (Unified Payments Interface) information. Ensuring all required details are updated will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, payment processing can sometimes be delayed, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings you earn from playing games using the bonus funds. This means the bonus itself is non-withdrawable, but winnings from it are not.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and check your transaction history. If your request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.