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Most Asked Questions In The indiluck:
Q1: How to log in after installing the indiluck?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still face issues, you can try clicking the "send OTP" button again. If you don't receive the OTP, you can seek assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you'll be able to play without any problems.
Most Asked Questions Related To Withdraw In The indiluck:
Q1: What is the minimum withdrawal amount in the indiluck?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for the money earned from gaming, not the bonus amount collected. This means users can only access the funds they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app, including your Aadhaar card, UPI information, and bank details. This is a mandatory step to complete your account setup. Saving this information will help facilitate a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. Overall, the processing time can vary depending on the presence of any payment issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games after using the bonus amount. Any earnings from games played with the bonus will be eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.