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Most Asked Questions In The goldsbet:
Q1: How to log in after installing the goldsbet?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number to securely log in. You won't need a password or email login from then on.
Q2: What should I do if I am not getting OTP?
To complete this process, first check your internet connection and wait for a strong signal. Then, click on send OTP and wait again - if you don't receive the OTP within the given time, use the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and start playing without any problems. This should ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The goldsbet:
Q1: What is the minimum withdrawal amount in the goldsbet?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned by playing games, not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be submitted in this app, including your Aadhaar card, UPI information, and bank details. This information is required for the application to proceed. Saving these details in the app will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, payment delays can occur, resulting in extended wait times of up to 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. It can, however, be withdrawn as winnings if you earn money by playing games with the bonus. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and view your transaction history. If it's taking longer than 24 hours for the money to be added to your wallet account, you can seek assistance from their care centre.