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Most Asked Questions In The golds bet:
Q1: How to log in after installing the golds bet?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you're still unable to receive the OTP after clicking "send," wait for the allotted time to pass and then seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with the account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you can start playing easily.
Most Asked Questions Related To Withdraw In The golds bet:
Q1: What is the minimum withdrawal amount in the golds bet?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming, not bonus amounts. This means users can only withdraw money they've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. Any funds earned with the bonus must be withdrawn separately from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.