golden matka

golden matka App support

Contact
+91 7946416674

Adress
Indian
Punjab
Faridkot
postalCode:151301

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access, eliminating the need for a password or email login. This streamlined process makes it easy to log in using just your mobile number.

Q2: What should I do if I am not getting OTP?

First, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should restore full functionality to the app.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other available apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonuses collected during gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, which should include your Aadhaar card, UPI details, and bank information. This will ensure a smooth and secure onboarding process. Saving these details within the app is necessary for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring you to wait up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour window.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.

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