golden matka

golden matka App support

Contact
+91 8868743173

Adress
Indian
Rajasthan
Churu
postalCode:331001

Most Asked Questions In The golden matka:

Q1: How to log in after installing the golden matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and hassle-free experience.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If the OTP is not received after the allotted time, you can seek assistance from the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a seamless account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly. Once installed, you can access the app's updated features.

Most Asked Questions Related To Withdraw In The golden matka:

Q1: What is the minimum withdrawal amount in the golden matka?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only withdraw the actual cash you've earned from playing, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card and saving your UPI (Unified Payments Interface) and bank account details securely.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay is a rare exception to the otherwise efficient experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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