dg club

dg club App support

Contact
+91 1337591759

Adress
Indian
Himachal Pradesh
Una
postalCode:177201

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To access the app, enter your registered mobile number and verify the OTP sent to you. This will log you in securely without needing a password or email. Once verified, you can easily log in using this mobile number verification method.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to be sent; if it doesn't arrive within a reasonable time, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're unable to log in, try using your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. Once updated, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other similar apps. Only earnings from gaming can be withdrawn, whereas bonus money collected cannot be withdrawn. This policy distinguishes the app's withdrawal rules from those of its competitors.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully verified profile will ensure a smooth experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for their transactions to be completed.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings to play games and not withdraw it for anyone else. Any winnings from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.

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