dg club

dg club App support

Contact
+91 6812682926

Adress
Indian
Goa
Cortalim
postalCode:403722

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, providing a convenient and streamlined experience.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click "send OTP" again and wait; if that doesn't work, you can reach out to the app's support through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number you registered with. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help complete the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This should get your app up to date and running smoothly.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus funds. This means you can only withdraw the money you've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay is a potential snag in an otherwise efficient user experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings earned from it can be cashed out.

Q5: Withdraw failed, money did not come, what should I do?

To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can seek assistance from their customer care centre.

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