dg club

dg club App support

Contact
+91 2914863434

Adress
Indian
Assam
Tinsukia
postalCode:786121

Most Asked Questions In The dg club:

Q1: How to log in after installing the dg club?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still struggle to receive an OTP after clicking "send", you can try waiting or contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and download the latest version. Once the new version is installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The dg club:

Q1: What is the minimum withdrawal amount in the dg club?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. However, withdrawn funds can only be from earnings obtained through gaming, not bonus rewards. This means users cannot withdraw collected bonus money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking anywhere from 30 minutes to 3 hours. However, occasional delays may occur, particularly with payments, which can be delayed by up to 24 hours. This delay should be temporary, allowing for a relatively quick resolution.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, rest assured that the money will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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