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Most Asked Questions In The colour rummy:
Q1: How to log in after installing the colour rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email verification. This secure login method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for the allotted time or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your active number has changed, try logging in with the new number. If it still doesn't work, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once downloaded, you can log in and enjoy the updated app without any problems. This should allow you to play the app smoothly.
Most Asked Questions Related To Withdraw In The colour rummy:
Q1: What is the minimum withdrawal amount in the colour rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only the money earned from gaming can be withdrawn, not the bonus amount collected. This means you can cash out your winnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure experience. Your timely completion of these details will facilitate the next steps in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. You can withdraw the funds earned through gameplay, but not the bonus itself. The bonus funds are for gaming purposes only and have no withdrawal value.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings section and review your transaction history. If the issue persists, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.