casino game

casino game App support

Contact
+91 2569916956

Adress
Indian
West Bengal
Burdwan
postalCode:713101

Most Asked Questions In The casino game:

Q1: How to log in after installing the casino game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can easily access and start playing.

Most Asked Questions Related To Withdraw In The casino game:

Q1: What is the minimum withdrawal amount in the casino game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed for earnings from gaming, not bonuses. This means users can access their earned gaming funds but not the bonus amounts they have collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, typically taking 30 minutes to 3 hours to complete a process. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the app's usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check on a failed withdrawal, go to the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still have concerns, you can contact their care centre for assistance.

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