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Most Asked Questions In The casino bonus:

Q1: How to log in after installing the casino bonus?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. Wait for the signal to strengthen and then retry sending the OTP. If the OTP doesn't arrive within the given time, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details through email to the customer support system for assistance with account transfer. This will help facilitate a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing again.

Most Asked Questions Related To Withdraw In The casino bonus:

Q1: What is the minimum withdrawal amount in the casino bonus?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus money. This means users can only withdraw the money they've earned through gaming, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay is a rare exception to the typical efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. The money earned from playing games using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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