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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. Verification of the OTP (One-Time Password) sent to your number will complete the login process. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper connection and then click to send the OTP, waiting again for it to arrive. If the OTP does not arrive within the time limit, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, submit your correct KYC details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version and install it. This should allow you to log in and play the updated app without any further problems.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for funds earned through gaming, and not for bonus amounts collected. This means you can redeem your earnings from gaming activities but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process completion time of 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This delay can impact the overall completion time of transactions.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus amount itself cannot be withdrawn, but the money earned from playing games with it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check why your withdrawal request is failing, navigate to your settings and review your transaction history. If the issue persists, don't worry - the funds will typically be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.