bdg

bdg App support

Contact
+91 4474853859

Adress
Indian
Maharashtra
Hingoli
postalCode:431501

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your mobile number will then authenticate your account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to arrive. If you don't receive the OTP within the given time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC (Know Your Customer) details through email to assist with the account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app with ease. This should resolve the problem and allow you to access the new features.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings from gaming, not from bonus collected. Users cannot withdraw bonus funds as a separate entity.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app, including saving your Aadhar card, UPI, and bank details. This information is required for a successful registration process. Completing these details is a necessary step to continue with the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within a 30-minute to 3-hour timeframe. However, in some cases, payment processing may be delayed, potentially resulting in a wait of up to 24 hours. This delay can occur when payment is initiated outside of regular business hours or due to unforeseen issues.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and is non-withdrawable. Any winnings earned by playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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