bdg

bdg App support

Contact
+91 4854526457

Adress
Indian
Chhattisgarh
Wadrafnagar
postalCode:491881

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To ensure you can receive the OTP, first, check your internet connection for a strong and stable signal. If you're still having trouble, click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number that was previously used. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once installed, you should be able to access the app smoothly.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned through gaming, excluding bonus amounts. This means you can only withdraw the earnings you've made from playing games, not the bonuses received.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring users to wait up to 24 hours for the transaction to be fully processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus money itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings and verify if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you encounter further issues, you can seek assistance from their care centre.

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