bdg

bdg App support

Contact
+91 5517899653

Adress
Indian
Rajasthan
Sawai Madhopur
postalCode:322001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verifying the OTP (One-Time Password) will authenticate your account, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after the designated time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, update your KYC details via email to assist the customer support team in transferring your account. This will help complete the transfer process efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once you have the updated app, you should be able to log in and play without any problems. This should get your app up to date and ready for use.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming money, not from bonus rewards. This means you can't withdraw bonus money collected as part of the app's rewards system.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, all your Know Your Customer (KYC) details must be completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can impact the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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