bdg

bdg App support

Contact
+91 9633472188

Adress
Indian
Jharkhand
Garhwa
postalCode:825101

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP to complete the login process. Once logged in, you can access your account without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If the signal is stable, click "send OTP" and wait for the time limit to pass. If you still don't receive the OTP, contact the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

The app allows users to withdraw a minimum of Rs. 100, a higher threshold than some other similar apps. Withdrawals are limited to the funds earned from gaming activities, excluding bonus rewards. Earnings from bonuses cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

All your KYC details must be completed and submitted in this app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth and secure experience. Completing these steps is mandatory for further use of the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a generally quick process, taking around 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself cannot be withdrawn, but winnings from it can be.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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