bdg

bdg App support

Contact
+91 6153175834

Adress
Indian
Maharashtra
Mumbai City
postalCode:400001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will log you in seamlessly. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong and stable signal. If you don't receive the OTP after waiting, you can reach out to the app's support system through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app and install it. You should then be able to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only allowed from earned gaming money, not from bonus amounts. This means users can only cash out money they've genuinely earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your Know Your Customer (KYC) details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This is a mandatory step to ensure a smooth transaction process. Failure to do so may hinder your ability to access certain features or services within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing for a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring patience for up to 24 hours. This delay affects the overall processing time, but is a rare exception to the app's usual efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings to check your transaction history. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

Similar apps

Ratings and reviews