bdg

bdg App support

Contact
+91 6813227962

Adress
Indian
Odisha
Berhampur
postalCode:760001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (one-time password) sent to your number to securely log in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is strong. If the connection is stable, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system, such as live chat, for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If it's changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app seamlessly. Once updated, you can continue playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other available apps. Withdrawals are limited to the funds earned from gaming, excluding bonus amounts. This means users cannot withdraw their bonus earnings.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your KYC (Know Your Customer) details are completed and stored in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, payments may occasionally experience delays, requiring a wait of up to 24 hours in such cases. This delay in payment processing can be a minor setback in an otherwise efficient app experience.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Winnings earned while playing with the bonus amount are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failed. If it's failed, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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