bdg

bdg App support

Contact
+91 3143891465

Adress
Indian
Punjab
Amritsar
postalCode:143001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to verify your number, which will then log you in. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

Check your internet connection to ensure a strong signal is available. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If the number has changed, send your correct KYC details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the existing app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without problems. This should provide a smooth and updated gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money they've earned through gaming, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete processes within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings from using the bonus amount can be withdrawn. This means you can cash out the money earned from playing games, just not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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