bdg

bdg App support

Contact
+91 5918311319

Adress
Indian
Chhattisgarh
Ambikapur
postalCode:497001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number to receive a Verification Code (OTP). Verify the OTP to securely log in. This method replaces the need for a password or email, making the login process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for a stable connection. If you don't receive the OTP, click the "send OTP" button again and wait for the allocated time. If issues persist, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings made from actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are accurately filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may be a consideration when using the app for financial transactions.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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