bdg

bdg App support

Contact
+91 5595822785

Adress
Indian
Assam
Morigaon
postalCode:781034

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to log in securely. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure a strong internet connection is available. Wait for a stable signal to come in, then click on "send OTP" to confirm. If the OTP doesn't arrive within the given time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to assist with account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and play the updated app without any problems. This should ensure a smooth and seamless gaming experience.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, only the money earned from gaming activities can be withdrawn, not the bonus amount collected. The withdrawn amount is based on the earnings from gaming, not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for a successful registration. Completing these steps will help facilitate a smooth onboarding process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. These delays can extend the overall processing time beyond the initial estimated timeframe.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus to play games, not for withdrawals. The bonus earnings, however, can be withdrawn. This means you can withdraw winnings made using the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

Similar apps

Ratings and reviews