bdg

bdg App support

Contact
+91 9332642268

Adress
Indian
Uttarakhand
Nainital
postalCode:263001

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method replaces the need for passwords or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection. Wait for a strong signal and click on 'send OTP'; if the OTP doesn't arrive within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to customer support via email to assist with transferring your account. This will help complete the account transfer process.

Q4: You are getting blackout and the app is not opening?

To proceed, you'll need to uninstall the existing app from your device. Once uninstalled, download and install the latest version of the app, which should resolve any issues you were experiencing. After the update, you should be able to log in and use the app without any problems.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This allows users to access their earned rewards but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To complete your registration, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, payment processing may be delayed, potentially requiring a wait of up to 24 hours. This variation in processing time is a notable aspect of the app's overall functionality.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for further assistance.

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